Legal
How website enquiry and supplier information is handled. This policy is a launch-ready template and should be reviewed for the company's actual jurisdiction and operations.
Effective date: configure before public launch. Data controller: Metrox Overseas. Registration and jurisdiction details must be confirmed.
We may collect contact, company, country, product, quantity, commercial and message information submitted through enquiry forms, plus documents voluntarily uploaded for evaluation.
Information is used to evaluate buyer requirements, supplier applications and general enquiries; communicate next steps; maintain appropriate commercial records; and help protect the website from misuse.
Do not upload passwords, card details, bank credentials or unnecessary identity information. Only submit company and material documents that you are authorised to share.
Email, hosting, inspection, logistics or professional service providers may process relevant information where necessary to evaluate or deliver a requested service, subject to appropriate controls.
Information should be retained only as long as necessary for enquiry handling, legal obligations and legitimate commercial records. Reasonable safeguards are used, but no internet transmission can be guaranteed completely secure.
You may request access, correction or deletion where applicable by contacting the configured enquiry email. Some records may need to be retained for legal or commercial reasons.
Privacy enquiries: enquiries@your-domain.com. This placeholder email must be configured before launch.